PRIVACY POLICY

Thank you for visiting our website, https://www.eventsleeps.com 

Privacy commitment

Our dedication to safeguarding your privacy is unwavering, and we will not gather any personal data about you unless you choose to provide it voluntarily. This privacy policy aims to inform you about our procedures concerning the collection, utilisation, disclosure, and transmission of personal information that you may provide or that Event Sleeps may gather through this website.

Kindly review this Privacy Policy prior to sharing any information with us.

1 What constitutes personal information?

1.1 This portion of the Privacy Policy provides clarification on the definition of “personal information.”

1.2 Personal information encompasses any data that can be used to identify an individual, including but not limited to their name, date of birth, address, email address, and telephone number (“Personal Information”).

1.3 Additional categories of Personal Information may comprise:

• Personal particulars: contact details, passport details, visa details, gender, national identification details, disability information, information pertaining to your driver’s license, photographs, and images
• Payment details: payment card number and other card-related information.

2 Information gathering

2.1 This portion of the Privacy Policy details the methods through which we gather your Personal Information.

2.2 Proactive information gathering: Our guests’ information is actively gathered by us. Instances where we proactively gather your information include when you engage in direct communication with us through email, or by completing online forms on our Website.

2.3 Additional instances of proactive information gathering include: (i) when you express interest in reserving a room or other service with us; and (ii) for sales inquiries and transactions.

3 Purposes and use of information

3.1 In this section of the Privacy Policy, we will explain the reasons behind the processing, collection, and utilisation of your Personal Information.

3.2 Our collection, processing, and use of your Personal Information are necessary for various purposes. These purposes include complying with applicable laws, regulations, and contracts, as well as fulfilling our business requirements and legal obligations. Specifically, we use your Personal Information for the following:

• Administering, improving, and developing the Website.
• Managing bookings and reservations with our hotel providers.
• Maintaining our relationship with you and, if applicable, the organisation you represent. This includes providing information about our products, services, and customer support.
• Arranging, planning, and booking group events or meetings.
• Personalising your user experience on our Website by tailoring the content delivered to you.
• Addressing legal disputes, regulatory investigations, and ensuring compliance.

3.3 To effectively deliver our goods and services to you, we may rely on third-party service providers. These providers assist us when you visit our Website or any of the properties listed. Additionally, we may collaborate with other businesses to offer you services, products, and special deals (such as car hire services and package offers). In order to provide you with these services, it may be necessary for us to share your Personal Information with our business partners.

4 Cookies

4.1 When you access the Website, it generates “cookies”.

4.2 Cookies are small pieces of data that websites can send to your browser for storage, allowing them to be retrieved later. They are used to provide personalised communication from websites.

4.3 These cookies may gather information, including Personal Information, such as user preferences and general usage data. In some cases, cookies may remain on your device even after you have left the Website.

4.4 The information stored in cookies is only returned to the domain that created the cookie, in this case, the Website. Other websites cannot access this information. Upon revisiting the Website, the cookie is sent back to the web server along with your new request.

4.5 Your browser may have settings that allow you to receive notifications when you receive a cookie, giving you the option to accept or reject it.

4.6 Cookies are utilised by the Website to monitor your booking cart.

5 Information Disclosure

5.1 Under certain circumstances, it may be necessary for us to process or disclose your Personal Information in relation to the purposes outlined in this Privacy Policy or as permitted by law.

5.2 We have the authority to disclose your Personal Information in the following instances:

(a) to our hotel providers who offer accommodation and other services

(b) to our agents, consultants, and sub-contractors who assist us in the operation of our business, reservation systems, and booking systems, and who are bound by appropriate security and confidentiality obligations;

(c) if our entire business or a significant portion of it is to be sold or merged with another business, to our advisors and any potential buyers (and their advisors); and

(d) when we are obligated to disclose or share your personal information in order to comply with any legal or regulatory requirement or request.

5.3 Certain disclosures may entail the transfer of your Personal Information to a country outside of the European Union or the broader European Economic Area (EEA) (“International Transfers”). The EEA consists of the EU member states, as well as Norway, Iceland, and Liechtenstein.

5.4 International Transfers may sometimes be conducted to countries that lack data protection laws similar to those of the EU. In such cases, we will only reveal your Personal Information:

• if the recipient of the Personal Information is situated in a country that the European Commission has deemed to provide an adequate level of protection for personal information
• with your explicit consent
• based on an agreement, specifically designed to safeguard your information, in a form approved for this purpose by the European Commission (or a similar body)
• when we retain control over the information; or
• when otherwise permitted by applicable law

5.5 We will ensure that appropriate measures are in place to safeguard your Personal Information in instances where the disclosure of your information necessitates an International Transfer.

6 Links to external websites

6.1 This Privacy Policy is applicable to our Website and the Personal Information we gather when you utilise our services. Our Website may contain links or references to external websites, other agencies, as well as local and international organisations.

6.2 It is crucial for you to be aware that once you click on or visit an external website, you will no longer be on our Website, and you will be subject to the privacy policy (if any) of the new website. We do not have control over these websites and are not accountable for their data practices. This Privacy Policy does not extend to these third-party websites.

7 Security

7.1 Our internal procedures ensure that your information remains confidential and secure. We take appropriate measures to safeguard the storage, access, and disclosure of information.

7.2 Kindly be aware that messages sent to us via email or any internet connection may not be completely secure. If you choose to send confidential or Personal Information through these means, you do so at your own risk, acknowledging the possibility of interception by a third party. We cannot guarantee the security or integrity of such information. Upon receipt, we implement strict procedures and security features to prevent unauthorised access.

8 Details about individuals associated with you

If you share Personal Information regarding your family members, friends, dependents, or other third parties (e.g. for booking purposes), it is your responsibility to make them aware of their rights under this Privacy Policy concerning such information. For instance, you can provide these individuals with a copy of this Privacy Policy for this purpose.

9 Preservation of data

Our aim is to ensure the accuracy and currency of your Personal Information. We will only retain your data for as long as necessary. Periodically, we may delete or anonymise your personal information if you have not made a booking with us for a specific period.

10 Your entitlements

10.1 In the event that any of the Personal Information you have provided to us undergoes changes, kindly inform us by getting in touch with our team so that we may update your details accordingly.

10.2 In accordance with the relevant legislation, you possess the following rights:

• Request a copy of the personal information we hold about you.
• Request the correction or deletion of any inaccurate Personal Information about you.
• Withdraw any consent given for the processing and transfer of your information.
• Object to the use of your personal information for marketing purposes.
• Object to profiling and automated decision making.

In certain circumstances, you may also have the right to “data portability,” which allows you to request the transfer of your personal data to yourself or to a new service provider.

10.3 We will seek your consent if we plan to use your data for marketing purposes or if we intend to disclose your information to any third party for marketing purposes.

10.4 To exercise any of these rights at any time, please do not hesitate to Contact Us.

11 Grievances

You have the option to file grievances or express concerns regarding our handling or processing of your Personal Information with the data protection authority in your country. In the UK, this authority is the Information Commissioner’s Office (details can be found at https://ico.org.uk/).

12 Amendments to this Privacy Policy

12.1 Should there be any modifications to this Privacy Policy, we will update this page with a revised version. The new terms may appear on the screen, and you may need to confirm that you have reviewed them before continuing to use the Website.

12.2 It is, therefore, essential that you visit the “Privacy Policy” page when you visit our Website to stay informed about any potential changes that may arise periodically.

13 Get in touch

If you have any inquiries about this Privacy Policy or our data protection procedures, please reach out to us at:

(a) email: info@eventsleeps.com

(b) address: 44-46 Magdalen Road, Exeter, EX2 4TE

(c) telephone:

Last updated: 3rd April 2024