Privacy Policy

Effective Date: 30th April 2025
Last Updated: 30th April 2025

Welcome to [Your Website Name] (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website [www.yourwebsite.co.uk], particularly when making purchases or signing up for marketing communications. We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect and process the following data when you use our site:

A. Information You Provide:

• Name
• Billing and shipping addresses
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• Account login details (if you register)

B. Automatically Collected Information:

• IP address
• Browser type and version
• Device type and identifiers
• Pages visited and interaction data
• Cookies and similar technologies (see Section 7)

2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders
• Communicate with you about your purchase
• Send you order confirmations, shipping updates, and support information
• Respond to customer service requests
• Manage your account
• Improve website functionality and user experience
• Send marketing communications (with your consent)
• Prevent fraud and ensure website security
• Comply with legal and regulatory obligations

3. Marketing & Communications

We will only send you marketing emails or offers if you have opted in. This may include:

• Newsletters
• Product updates
• Exclusive offers

Consent: You can opt in by ticking a consent box during checkout or when subscribing to our mailing list. You can withdraw consent at any time by clicking “unsubscribe” in any email or contacting us directly.

4. Lawful Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: to fulfill your orders and provide services.
• Consent: for marketing communications and optional data sharing.
• Legal obligation: to meet tax, accounting, and other legal requirements.
• Legitimate interests: for website operation, fraud prevention, and analytics.

5. Who We Share Your Data With

We may share your information with trusted third parties including:

• Suppliers to facilitate bookings (e.g. Hotels)

• Payment processors (e.g. Stripe, PayPal)
• Shipping providers (e.g. Royal Mail, DPD)
• Email marketing platforms (e.g. Mailchimp)
• Website analytics services (e.g. Google Analytics)

All third parties are required to keep your data secure and comply with applicable data protection laws.

6. Data Retention

We will retain your personal data:

• As long as necessary to complete your transaction
• For accounting/legal purposes (typically 6 years)
• Until you delete your account or unsubscribe from communications

7. Cookies

Our site uses cookies and similar technologies to:

• Enable website functionality (e.g. shopping cart)
• Track site usage for performance and analytics
• Personalise your shopping experience

You can manage or disable cookies in your browser settings. See our Cookie Policy for more information.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw marketing consent
• Request data portability

To exercise these rights, contact us at info@eventsbygolfers.com.

9. Security

We take data security seriously and implement appropriate technical and organisational measures, including encryption, secure payment gateways, and access controls.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

11. Changes to This Policy

We may update this policy from time to time. We recommend reviewing it periodically. Significant changes will be communicated via email or site notice.

12. Contact Us

If you have questions or requests regarding your data, contact:

Email: info@eventsbygolfers.com
Postal Address: Events by Golfers Ltd, 44 – 46 Magdalen Road, Exeter, EX2 4TE, United Kingdom
Data Controller: Events by Golfers Ltd